User-Centred Requirements Handbook |
The aim of this section is to review all the ideas proposed for the new system and to evaluate them by means of an expert review. Those taken forward will feed into the development of a system prototype (section 2.3)
Process
1. Consider the list of ideas produced on Form 1.10. Consider the feasibility of each design and write suitable comments in the relevant column (column 3).
2. Consider each idea again and either put a tick or cross against it (in column 4) to indicate whether the idea will be taken forward into the design or not. For those ideas taken forward, assign a reference number to each one.
Form 1.10 - Review of Design Ideas and Concepts
(Example showing form fully completed)
| 1.10 Design ideas and concepts | |||
| System: New bank machine | |||
| Ideas and Concepts | Comments | Take Forward? /Ref. |
|
| General Ideas | |||
| Speech synthesis for guidance. | Expensive but may be useful for those with impaired vision. | 
1.11.1 |
|
| Goal Specific | |||
G1 Access required service quickly and safely |
Question and Answer mode for beginners. | Useful idea but may slow down the interaction process |
1.11.2 |
G2 Replenish money |
Simple reload drawer while machine still running. | Not recommended as may cause electrical faults. |  |
G3 Replenish paper |
Simple reload drawer while machine still running. | Not recommended as may cause electrical faults. | |
G4 Report fault with bank machine |
Allow user to notify bank if their card gets stuck in the machine, by pressing special button. | Good idea as long as button only active for when card is actually lost in the machine |
1.11.3 |
G5 Repair fault |
Allow bank staff to repair some faults to save visit from maintenance staff. | Worth considering. Danger of overloading staff. |
1.11.4 |
Transfer those taken forward to
Form 3.5 Functions and Features